Case Study: A Journey of Persistence in Harrisdale

Quick Summary: Every project had its own story. This story is about persistence, trust, and the perfect time for the family of four in Harrisdale. In this project, the main goal was not just to find a compatible battery system but also to choose the most cost-effective option. Solar 365 presented multiple financing options, but all were canceled due to the customer's credit history. With a lot of persistence from the customer and the installation team, they finally installed the perfect system.
System Details
System | Details |
Panels | 6.6kW PV Panels (Existing) |
Battery Brand | FoxESS EQ |
Battery Size | 23kWh |
Inverter Brand | FoxESS |
Inverter Size | 5kW |
Location | Harrisdale |
House Supply | Single Phase |
House Storey | Single Storey |
Installation Type | Residential |
System Type | On-Grid |
System Warranty | 10 Years on Inverter and Battery |
Customer's Objective
The family wanted a battery system to reduce their electricity bills and have control of their energy use. But buying the system upfront was not financially feasible for them, so finding a way to pay for it was a key part of their plan.
The Challenge
The family wanted to install the battery system, but money was the issue. Solar 365 helps people explore ways to pay for it, such as a no-interest green loan and Zip Finance, but unfortunately, every application was declined due to the customer's credit history. The customer has already found a system that works with what they have and has decided to wait to install it.
Our Solution

The customer was very happy with the solar system recommended by Solar 365. Financing was still the big issue because the customer could not pay for the installation, so Solar 365 gave them time instead of rushing them.
We decided to put off the installation for now, as the customer requested. Solar 365 understands what the customer needs and what they are worried about. They gave the customer time to improve their financial situation while still moving forward with the plan when the time was right. This made the family feel good, knowing it would help them reach their savings goals in the future. We have successfully completed 15+ solar system installations in Harrisdale, helping local homeowners switch to clean, reliable solar energy with professional installation services.
Our Installation
The customer signed up in April and wants to keep the system price the same until he gets the money Solar 365 understands his situation and agrees to keep the price for him which gives the customer a strong level of trust and confidence that he can get his desired system at the most convenient place on 19th June the customer was ready to install his system and on that very same day he paid the full amount the main thing to notice in this project is that the person who is even unable to make the payment is paying the full amount on the same day just because of complete trust and the right time.
Customer Testimonial
"The installation process was smooth, and I received one of the most competitive prices on the market. Radhika from the sales team was incredibly supportive and responsive, ensuring I had all the information I needed throughout the process. The entire experience was seamless from start to finish. I would highly recommend them to anyone considering solar. Cheers to the whole team!" by Rainbow Swiggy
The Right Solution Is Worth Waiting For. Sometimes, the biggest problem is not the technology itself. The way to make the technology work.
The family's journey shows that if you keep trying to talk to each other honestly and plan carefully, you can turn something that did not work out into something successful. The family's journey with the technology shows that persistence and honest communication are important when working with the technology. The technology can be helpful if you plan carefully and work hard to make it work for you. The best investment is the one that lasts.
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